What’s new at Flexera: September 2025

September’s new capabilities deliver powerful innovations across IT asset management, IT visibility, FinOps, SaaS management and software vulnerability management.

From AI-powered entitlement ingestion that eliminates manual pre-training, to expanded Software Evidence views and sustainability insights in Flexera One IT Visibility reporting, this update empowers organizations to streamline operations, enhance visibility and align technology decisions with ESG goals.

With the launch of Flexera One Cloud Commitment Management and deeper SQL Server Edition recognition, customers gain smarter automation, richer insights and greater control across their IT and cloud environments.

ITAM

AI entitlement ingestion now uses LLM-based ingestion engine

Available for Flexera One IT Asset Management (ITAM) customers 

Previously, our AI ingestion process relied on pre-trained models that required prior knowledge of document formats (POs, invoices, quotes, etc.) to extract data. While effective, this approach limited scalability and required manual intervention for new or unfamiliar formats.

With the new LLM-based ingestion engine, we’ve eliminated the need for pre-training. This AI-driven model is trained on a wide variety of document formats and can adapt dynamically to new and evolving layouts, without manual configuration.

 

Key benefits of LLM-based AI entitlement ingestion feature:

• Reduced dependency—No need to pre-train for each document format
• Reduced manual effort—Automates extraction of key data points, minimizing human input
• Improved accuracy—High-precision attribute extraction meets strict accuracy benchmarks
• Faster turnaround—Speeds up document processing, boosting operational efficiency
• Future-ready scalability—Handles any vendor format, enabling rapid onboarding and flexibility
• Cost efficiency—Cuts labor costs and reduces errors that could impact downstream processes

For more information, check out our AI entitlement ingestion blog.

Flexera One IT Visibility

Expanded Software Evidence UI with installer, file and operating system evidence

We’ve introduced a new tabbed experience on the Flexera One IT Visibility Software Evidence page (Applications & Evidence > IT Visibility Software > Software Evidence). Customers can now easily navigate between:

• Installer Evidence (default view)—Displays evidence counts split into All, Active, Irrelevant and Unrecognized, now with Installation Path details included
  
• File Evidence—Shows All and Active (Technopedia mapped) Evidence counts directly in the UI
  
• OS evidence—Includes All, Active (Technopedia Mapped) and Unrecognized Evidence counts for a comprehensive OS overview
  

This enhancement empowers you to filter, track and manage evidence data with greater clarity and control, bringing full transparency to your software inventory. Installation paths for Installer Evidence, OS Evidence and recognized File Evidence are now available directly within the UI, reducing manual effort and reliance on external queries.

Note: OS and File Evidence are now available on the Software Evidence page. Flexera will extend them to Devices, Inventory Normalization Insights and Private Catalog in future updates. We’ll also add support for irrelevant evidence in an upcoming release. Please note that the Software Evidence dataset accessible via the Queries API and Data Exports currently includes only Installer Evidence and doesn’t contain OS or File Evidence.

You may notice changes in Active counts in evidence as we continue to improve and streamline the underlying behavior for greater accuracy and consistency. 

This update ensures a complete, accurate and trusted view of your software environment, enabling better lifecycle management, compliance and risk decision-making in one place.

For more information, see:

Release notes: Software Evidence has new Installer Evidence, File Evidence and OS Evidence tabs

Software Evidence: Identifying Applications Using Evidence

Device Evidence: Identifying Devices Using Evidence

Private Catalog: Working With the Private Catalog

Inventory Normalization: Viewing Inventory Normalization Insights

New sustainability insights in Business Services Power BI Report

IT Visibility is delivering a major enhancement to customers’ Business Services Insights experience in the Technology Intelligence Power BI reports. This upcoming release introduces Sustainability Insights, giving a more complete view of IT services—now including their environmental impact.

What’s included:

• Sustainability metrics
  Carbon footprint and energy consumption data are now integrated at the Business Service level—aligned with existing software, hardware and vulnerability insights.
• Enhanced visuals and analysis
  New dashboards highlight sustainability impact by service, with dedicated and combined views for easy comparison.
• Advanced filtering and comparison
  Segment and compare sustainability data alongside technology and risk metrics for a unified, service-level perspective.

What sustainability insights deliver:

• Customer-driven innovation
  This update directly responds to your feedback requesting sustainability insights as part of service evaluations.
• Support for ESG goals
  Aligns with your Environmental, Social and Governance (ESG) initiatives, helping customers make responsible, data-informed decisions.
• Unified experience
  View all key service metrics—software, hardware, vulnerabilities and sustainability—in one place for smarter planning and prioritization.

Sustainability insights impact the business

This enhancement transforms the Business Services Insights report into a strategic decision-making tool for both IT and sustainability leaders. By combining technology and environmental data, you can better balance performance, risk and sustainability goals—supporting more forward-looking and responsible business outcomes.

IT Visibility now recognizes SQL Server Editions

Customers can now view SQL Server Edition details directly within their Flexera One IT Visibility dashboards. This update brings deeper clarity to the IT estate, helping customers make smarter decisions with more granular data, supporting edition-level recognition for SQL Server components via the Flexera Inventory agent, including:

• SQL Server Database Engine
• SQL Server Reporting Services
• SQL Server Analysis Services

Without these edition-level details for SQL Server instances, it becomes difficult to:

• Accurately assess your IT estate
• Understand deployment complexity
• Optimize support and upgrade strategies

Customers gain more granularity and deeper insights

• Normalized inventory with edition-level granularity
  Easily distinguish between Standard, Enterprise and other editions across the environment.
• Deeper deployment insights
  Understand how different SQL Server components are distributed and used—critical for planning, compliance and cost control.

This enhancement empowers IT and asset management teams to:

• Improve audit readiness
• Make informed decisions about upgrades, consolidation and support
• Align IT operations with business goals through better visibility

More IT Visibility updates can be found in our release notes.

Flexera One SaaS Management

ServiceNow Use Verification feature enhancement

This release introduces the new ServiceNow Use Verification reporting capability in Flexera One SaaS Management. The enhancement addresses the challenge of accurately tracking ServiceNow subscription usage and user compliance, providing customers with improved visibility and insights.

FinOps

Welcome Flexera One Cloud Commitment Management

On September 30, we’re officially launching Flexera One Cloud Commitment Management (formerly Spot Eco)—your first step for FinOps automation.

Spot Eco’s name change comes with significant product upgrades:

• New multi-cloud dashboard
  • The new “dashboard” tab consolidates your commitment activity across AWS, Azure and GCP into a single set of metrics and graphs
  • Why it matters—Finally, you can see your commitment posture and KPIs in one glance without switching between different consoles and tabs—perfect for executive reporting
• Improved AWS dashboard
  • Presents crucial new metrics such as ESR over time (with or without non-compute resources and spot instances), effective cost and waste per hour, commitment value expiration forecast and more
  • Why it matters—Save guesswork and complex manual calculations with an instant, real-time view of your commitment efficiency and lock-in
• Enhanced RI automations for AWS
  • We’ve improved the algorithm for managing convertible RIs
  • Why it matters—AWS users will see an uplift in savings
• Savings preview tab for AWS
  • Start automating FinOps on your AWS estate by simply connecting your AWS account—you’ll see your current savings and waste, as well as how much additional savings, coverage and utilization you
    can expect when you join Flexera One Cloud Commitment Management
  • Why it matters—You’ll build a stronger business case for decision makers and see the expected value of Flexera One Cloud Commitment Management without talking to sales and
    without changing anything
• Monthly value email
  • We’ll automatically send our monthly value email to you with an executive summary of KPIs and graphs
  • Why it matters—Get a push update of your commitment posture and Cloud Commitment Management’s performance, and share with executives to showcase your FinOps impact
  • We’ll send the first email in October 2025

Learn more on the official announcement blog by Cloud Commitment Management’s product leader.

Software Vulnerability Management

SVM September 2025 update: Smarter patch management, greater deployment control

The latest SVM Cloud version 250901 and SVM On-premises version 7.6.1.34 R3 are both now compatible with the latest Patch Publisher v7.28.2019. These updates mark a significant leap forward in simplifying complex application deployments and enhancing patch automation capabilities.

Vendor Patch Module (VPM) gets a major upgrade

A standout enhancement this month is the support for multiple setup files within a single package, now deployable via the Intune portal. This long-requested feature streamlines the delivery of multi-setup applications, resolves deployment readiness challenges and ensures smoother, more reliable installations.

Whether you’re using SVM Cloud or On-premises, this improvement brings:

• Seamless publishing and deployment of multi-setup packages
• Enhanced visibility in the Patch Information dialog box
• Broader compatibility across SVM and Patch Publisher

These changes empower IT teams to manage complex deployments with greater confidence and control.

Consistent experience Across SVM Cloud and On-premises

All recent updates made to SVM Cloud and Patch Publisher are now available to SVM On-premises customers, ensuring the same capabilities and a consistent experience across environments.

See Flexera’s September updates in action

If you’re interested in our latest round of product developments and want to experience them yourself, contact us anytime for a personalized demo, and read our blog on Flexera One Cloud Commitment Management to learn more about automated cloud cost optimization.

What’s coming in October?

We reveal product updates and innovations every month. Subscribe to our blog so you don’t miss a thing.