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Image: When AI budgets balloon: What enterprises are learning in 2026

AI was supposed to deliver efficiency. That was the promise that fueled aggressive investments across enterprises over the past few years. But a growing body of evidence tells a different story—one that’s starting to feel familiar for IT leaders. 

A recent article in Inc. highlights a stark reality: Many companies are seeing AI costs rise much faster than expected, with budgets expanding rather than shrinking. In fact, Gartner® predicts worldwide spending will reach $2.52 trillion this year. And a KPMG survey finds that many organizations have shifted to a usage-based AI model, leaving many shocked at the cost of AI.  

 

 New research from the Flexera 2026 State of ITAM Report and the Flexera 2026 AI Pulse Report reinforces this trend, revealing that organizations are still struggling to gain visibility and control over AI-driven spending. 

 

Stacked bar chart showing how wasted spend changed over the past year by category. For AI software, 59% report increased wasted spend, 31% say it stayed the same, and 7% report decreased. Other categories show lower increases, including public cloud software (44%), SaaS (43%), IaaS/PaaS (41%), data center software (25%), and desktop software (23%).

Fifty-nine percent of respondents in Flexera’s 20226 State of ITAM Report say wasted AI software spend has increased in the last year 

 

Taken together, these signals point to a clear conclusion: AI isn’t inherently cost-saving. Without disciplined management, it can quickly become one of the biggest drivers of IT spend. 

The promise vs. reality of AI cost savings 

For many organizations, the business case for AI seemed straightforward. Automating tasks, improving productivity and reducing manual effort should translate into lower costs. 

The reality is more complex. 

The Inc. article describes how enterprises are encountering unexpected expenses tied to AI—compute costs, data storage, model usage fees, integration work and the ongoing operational burden of deploying and scaling AI workloads. What’s especially notable is that these costs often increase as adoption grows, rather than stabilize. 

In other words, success can actually make the problem worse. The more teams use AI, the more infrastructure, tokens and services they consume.  

This aligns closely with what Flexera’s research has been surfacing: AI isn’t a one-time investment. It introduces an ongoing consumption model that behaves much more like cloud spending—dynamic, scalable and difficult to predict. 

AI is following the cloud cost curve 

If this all sounds familiar, it should. AI is effectively retracing the same path organizations experienced with cloud adoption. Early expectations of cost savings often gave way to unexpected overruns once usage scaled. 

The same patterns are emerging 

Across both Flexera reports, several consistent themes stand out: 

  1. Consumption drives cost growth: AI usage tends to expand quickly across teams. As more business units experiment with models, tools and agents, consumption increases—and so do costs. What starts as a pilot can rapidly become an enterprise-wide expense
  1. Visibility is limited: Organizations still struggle to see where AI spend is happening. Shadow AI—tools and services adopted outside centralized IT—adds another layer of complexity. Without clear visibility, it becomes difficult to allocate costs or enforce accountability

 

Bar chart comparing 2025 and 2026 survey responses on visibility across IT environments. Visibility is highest for on‑premises hardware (76% in 2025, 74% in 2026) and on‑premises software (75% in 2025, 78% in 2026). Visibility increases in 2026 for cloud instances (63% to 74%), SaaS (50% to 66%), and licenses deployed in the cloud (BYOL) (27% to 43%). Visibility into AI software is reported only in 2026 at 31%.

Only 31% of respondents in Flexera’s 2026 State of ITAM Report say they have accurate visibility into AI software 

 

  1. Pricing models are complex: Layered pricing models make forecasting and optimization far more difficult than traditional software licensing. AI pricing structures can include: 
    • Token-based consumption 
    • API usage fees 
    • Infrastructure costs tied to GPUs or specialized hardware 
    • Storage and data processing fees
  1. Optimization lags behind adoption: Teams prioritize speed and experimentation over efficiency. As a result, organizations often scale AI workloads before they fully understand how to manage them cost-effectively. This delay creates a gap between adoption and governance

Why AI costs are harder to control 

AI introduces a fundamentally different cost dynamic compared to traditional IT assets.

Bar chart titled "How are you measuring AI spend?" comparing AI spend tracking methods by organization size. Among small organizations (fewer than 5,000 employees), 50% track AI spend as part of software spend, 47% track it separately, and 3% do not track AI application spend. Among medium organizations (5,000–20,000 employees), 62% track AI spend as part of software spend, 34% track it separately, and 4% do not track it. Among large organizations (more than 20,000 employees), 53% track AI spend as part of software spend, 40% track it separately, and 7% do not track it. Across all organization sizes, most organizations track AI spend either within software spend or as a separate category, while very few do not track AI application spend. Source: Flexera 2026 State of ITAM Report, Figure 12. (N=512).

Mid-sized organizations are more likely to include AI spend in software budgets

 

AI workloads span multiple layers, and each layer contributes to total cost, making it harder to identify where optimization efforts will have the biggest impact. These layers include:  

  • Data pipelines 
  • Training and inference infrastructure 
  • Third-party APIs and services 
  • Integration into applications and workflows 

Usage is unpredictable 

Unlike fixed licenses, AI consumption fluctuates based on: 

  • User demand 
  • Model complexity 
  • Frequency of requests 
  • Data volume 

This variability makes it difficult to set reliable budgets. 

Efficiency gains don’t always translate to savings 

AI can improve productivity, but that doesn’t automatically reduce spend. In many cases, efficiency gains lead to increased usage, which offsets or even exceeds the original savings. For example, a team that automates a process with AI may run that process more frequently or expand its scope—driving up consumption. 

The hidden drivers of AI budget overruns 

The KPMG report calls attention to several cost drivers that organizations often underestimate. Flexera’s research reinforces these insights with broader enterprise data. 

  • Infrastructure costs: AI workloads often require specialized infrastructure, including GPUs and high-performance computing environments. These resources come at a premium and can scale quickly with demand 
  • Data costs: AI depends on large volumes of data. Storage, processing and movement of that data can significantly increase overall spend 
  • Model usage and APIs: Many organizations rely on external AI services with usage-based pricing. As adoption grows, API calls and token consumption can become a major expense category 
  • Integration and operational overhead: Deploying AI into production environments requires ongoing engineering, monitoring and maintenance. These operational costs are easy to overlook during initial planning 

What Flexera’s 2026 research adds to the picture 

As AI adoption accelerates, a clearer picture is starting to emerge—one where rising costs, limited visibility and evolving governance challenges are shaping how organizations move from experimentation to long-term management. 

AI spend is becoming a governance challenge 

Organizations aren’t just dealing with higher costs; they’re struggling to manage them. AI spend often falls outside traditional IT asset management frameworks, creating gaps in tracking and accountability. 

ITAM is evolving to include AI 

The scope of IT asset management is expanding to cover, AI tools and services, consumption-based pricing models, and data and infrastructure dependencies. This evolution reflects a broader shift: AI is no longer experimental. It’s becoming a core part of the IT estate. 

FinOps principles are extending to AI 

Just as FinOps emerged to manage cloud costs, similar practices are now being applied to AI: 

  • Monitoring usage and spend 
  • Allocating costs to business units 
  • Identifying optimization opportunities 

However, many organizations are still early in this journey. 

Moving from experimentation to discipline 

Organizations need to transition from rapid AI adoption to disciplined AI management. 

  • Start with visibility: You can’t control what you can’t see. You need a clear view of where AI is being used, which teams are consuming resources and how costs are distributed across services. This requires integrating AI into existing asset and spend management frameworks 
  • Establish accountability: AI costs should be tied to specific teams or use cases. When business units understand the financial impact of their usage, they’re more likely to optimize 
  • Prioritize efficiency early: Optimization shouldn’t be an afterthought. Consider model selection and sizing, usage patterns and frequency, as well as opportunities to reduce unnecessary consumption 
  • Treat AI as an ongoing investment: AI isn’t a one-time purchase. It’s an ongoing operational expense that requires continuous monitoring and adjustment 

The bigger lesson: Innovation without governance is expensive 

The excitement around AI is well deserved. It’s already transforming how organizations operate and compete. But the cost story is a reminder that innovation alone isn’t enough. Without governance, visibility and accountability, even the most promising technologies can become financial liabilities. 

For enterprise leaders, the takeaway is simple but important: AI doesn’t reduce costs by default. It amplifies whatever systems you have in place—good or bad. Organizations that invest in strong management practices will be better positioned to capture AI’s value without letting budgets spiral out of control. 

 

Discover the Flexera 2026 State of ITAM Report

 

 

Does AI actually save companies money?

Not automatically. AI can raise productivity, but the 2026 data shows spend is climbing faster than expected. KPMG’s Global AI Pulse found 49% of organizations have delayed or scaled back AI because of cost, and Flexera’s 2026 State of ITAM Report found 59% say wasted AI spend rose year over year. Without visibility and governance, AI tends to become one of the fastest-growing lines in the IT budget rather than a saving.

Why is AI spending so hard to predict and control?

AI behaves like a supply chain, with cost accruing at every stage: data pipelines, training and inference infrastructure, third-party APIs and services, and integration into workflows. Pricing layers together token-based consumption, API usage fees, GPU and hardware costs, and data-processing charges. Because usage moves with demand rather than sitting at a fixed license fee, reliable budgeting is difficult.

How many organizations have visibility into their AI spend?

Very few. Flexera’s 2026 State of ITAM Report found only 31% of respondents have accurate visibility into AI software, and just 36% have complete visibility across their IT estate. KPMG found roughly a third of organizations have full visibility into AI operating costs. You cannot allocate or optimize spend you cannot see.

Who owns AI cost management inside the enterprise?

Ownership is still forming, which is part of the problem. KPMG found only 24% of organizations have executive-level accountability for AI, yet those with clearly defined accountability report 3x higher ROI. Flexera’s data shows the work is shifting to ITAM and FinOps teams: 51% of ITAM teams now support AI-related responsibilities, and at least half of organizations track AI spend within software budgets.

What should organizations do to control AI spend?

Move from experimentation to managed AI. Start with visibility by mapping where AI is used and how cost is distributed. Set accountability by tying cost to specific teams and use cases. Build efficiency in early through model selection and sizing. And manage AI as a recurring operating expense that needs continuous review, not a one-time purchase.

How much are enterprises spending on AI in 2026?

Spending is at record levels. Gartner projects worldwide AI spending will reach $2.52 trillion in 2026, a 44% year-over-year increase. KPMG reports an average planned AI spend of $188 million per organization, and 84% of respondents in Flexera’s research call tracking and adopting AI a top challenge.