Flexera Community Terms of Use

1. Purpose and Scope of the Community

1.1. The Community is provided to support Flexera customers and other users by enabling access to product related information, knowledge resources, and discussion forums.

1.2. The Community may include:

• 1.2.1. publicly available content that may be accessed without registration or login;
• 1.2.2. content and features available only to registered users; and
• 1.2.3. content and functionality available only to Flexera customers and their authorized users.

1.3. Anonymous (non logged in) users may view only those portions of the Community that Flexera designates as publicly accessible and may not post content, access gated materials, or use interactive or customer only features.

1.4. Certain Community features, including support case submission and access to customer only content, are restricted to Flexera customers and authorized customer users.

1.5. Use of customer only Community features is subject to the applicable customer agreement and Flexera support terms, which control in the event of any conflict.

2. Eligibility and Registration

2.1. The Community may be accessed by:

• 2.1.1. anonymous users viewing publicly available content;
• 2.1.2. registered non customer users with access to designated areas of the Community; and
• 2.1.3. Flexera customers and their authorized users.

2.2. You must have full legal authority to enter into these Terms on your own behalf or, if acting for an organization, on behalf of that organization.

2.3. Registration is required to access gated content, post User Content, or use interactive Community features.

2.4. You agree to provide accurate and complete registration information and to keep such information up to date.

2.5. You are responsible for maintaining the confidentiality of your login credentials and for all activity conducted under your account.

2.6. Flexera may suspend, restrict, or terminate access to all or part of the Community at any time if Flexera determines, in its sole discretion, that:

• 2.6.1. access is no longer authorized;
• 2.6.2. these Terms have been violated;
• 2.6.3. continued access presents legal, security, or operational risk; or
• 2.6.4. Flexera determines it to be necessary or desirable in its sole discretion, with or without cause and with or without notice.

3. Acceptable Use

3.1. You agree to use the Community only for lawful purposes and in a professional manner.

3.2. You must not:

• 3.2.1. post content that is unlawful, infringing, defamatory, obscene, or abusive;
• 3.2.2. post confidential, proprietary, or personal information that you do not have the right to share;
• 3.2.3. upload or transmit viruses, malware, or other harmful code;
• 3.2.4. attempt to gain unauthorized access to the Community or related systems; or
• 3.2.5. use the Community for commercial solicitation, competitive analysis, or benchmarking without Flexera’s permission.

4. User Content

4.1. You retain ownership of content you submit to the Community (“User Content”).

4.2. By submitting User Content, you grant Flexera a non exclusive, worldwide, royalty free license to use, reproduce, display, and modify such User Content solely for the purpose of operating, supporting, and improving the Community and Flexera products and services. For clarity, this license does not permit Flexera to use User Content to train, fine‐tune, or otherwise develop artificial intelligence or machine learning models without your separate, express written consent.

4.3. You represent and warrant that you have all rights necessary to submit User Content and that such content does not violate applicable law or third party rights.

5. AI Chatbots

5.1. Flexera may make available AI-driven chat functionality;

5.2. AI chat responses do not constitute legal, financial, or professional advice.

5.3. Do not share sensitive personal information such as passwords, Social Security numbers, or payment details in such chats.

5.4. Flexera shall have no liability for any loss, damage, claim, or expense arising out of or in connection with your use of or reliance on AI chat responses, to the maximum extent permitted by applicable law.

6. Digital Millennium Copyright Act (DMCA)

6.1. Flexera respects the intellectual property rights of others and expects Community users to do the same.

6.2. If you believe that content available in the Community infringes a copyright you own or control, you may submit a written notification of claimed infringement to Flexera’s designated agent in accordance with the Digital Millennium Copyright Act (“DMCA”), 17 U.S.C. § 512.

6.3. A valid DMCA notice must include:

• 6.3.1. identification of the copyrighted work claimed to have been infringed;
• 6.3.2. identification of the material claimed to be infringing and information reasonably sufficient to locate it;
• 6.3.3. your contact information, including an email address
• 6.3.4. a statement that you have a good faith belief that use of the material is not authorized by the copyright owner, its agent, or the law;
• 6.3.5. a statement, made under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner; and
• 6.3.6. your physical or electronic signature.

6.4. Flexera may remove or disable access to material alleged to be infringing and may terminate access for users who are repeat infringers in appropriate circumstances.

6.5. DMCA notices may be submitted to: legal@flexera.com.

7. Moderation and Content Removal

7.1. Flexera does not actively monitor all Community content but reserves the right to review, remove, or restrict access to content that violates these Terms or applicable law.

7.2. Flexera may limit, suspend, or terminate access to the Community for misuse, repeated violations, or conduct that interferes with the Community’s operation or purpose.

8. Relationship to Website Terms of Use

8.1. These Community Terms of Use are supplemental to and incorporate by reference the Flexera Website Terms of Use, available at https://www.flexera.com/legal/terms-of-use (“Website Terms”). By accessing or using the Community, you agree to be bound by both these Community Terms of Use and the Website Terms. These Community Terms of Use govern your use of the Community specifically; all other general terms — including disclaimers of warranties, limitations of liability, intellectual property rights, indemnification, governing law, privacy, export controls, and amendment procedures — are governed by the Website Terms, which are incorporated herein by reference.

8.2. In the event of any conflict between these Community Terms of Use and the Website Terms with respect to your use of the Community, these Community Terms of Use shall prevail to the extent of the conflict.

8.3. Flexera may amend these Community Terms of Use at any time by posting an updated version. Continued access to or use of the Community after the effective date of any update constitutes your acceptance of the revised Terms.

9. Contact

9.1. Questions regarding the Community or these Terms may be directed to Flexera through contact or support channels identified on the Community site.