Software vendors and intelligent devices manufacturers increasingly struggle with the growing complexity of entitlement management system design. They must grapple with supporting new business models, the demands of product lifecycle management, a plethora of entitlement and compliance policies and the unique challenges that accompany corporate acquisitions.
In addition, organizations often lack a comprehensive understanding of business processes required to support their software or embedded software business. This stands as a critical hurdle to the design and development of a robust and scalable entitlement management solution and is often the root cause for high operational costs, and/ or an inability to bring new products or product license models to market.
Flexera Software Global Consulting Services has extensive experience helping organizations make sense of complex entitlement management system design issues. Operational Model Design assists organizations in making sense of this complexity by building cross-functional awareness of their operating environment through the cataloging of their prospect-to-support use cases. The introduction of industry best practices and the ways in which Flexera technologies have addressed similar business needs provides vision for the subsequent design of a robust and scalable licensing, entitlement and compliance management system.
The Operational Design Model service will help you:
The entitlement management system design engagement is delivered by two Flexera consultants in three distinct phases:
Phase I: Advance Preparation and Planning
Phase II: Requirements Gathering Workshops
Five to eight days of interactive requirements-gathering workshops are conducted in a structured fashion, based upon the Flexera Success Framework.
The workshops typically require participation by 10-20 subject matter experts from multiple cross-functional areas. Agenda topics include:
Phase III: Operational Model Development
The operational model and use-case document is created, reviewed and updated.