AppBroker™ Software for ServiceNow® leverages asset management data from FlexNet Manager Suite, including product use rights, to ensure proper governance and compliance over the request and installation of software using the ServiceNow Service Portal. In addition, AppBroker Software for ServiceNow automates the deployment of applications through popular systems management and mobility management solutions that manage the growing diversity of today’s endpoint devices.
An employee, who needs software, visits ServiceNow Service Catalog to request applications. Through ServiceNow Orchestration, AppBroker Software for ServiceNow first evaluates Product Use Rights to determine whether a license is required. When a license is required, AppBroker Software for ServiceNow checks for an available license and reserves it to ensure on-going software license compliance. The request is sent through the ServiceNow approval process, and once approved, AppBroker Software for ServiceNow directs the appropriate deployment system to deliver the application to the employee’s device. During the delivery stage, AppBroker Software for ServiceNow continually monitors the status of requests and updates the ServiceNow system of record, generating an incident if application delivery is not successful, enabling IT to proactively address any issues.
To further optimize software license consumption and reduce spending on new software licenses, AppBroker Software for ServiceNow enables the automation of software reclamation to uninstall applications that are not used or rarely used. The reclamation of software frees up licenses for reuse and provides data for more informed contract negotiations with software vendors.
To learn more contact your Flexera Representative or Business Partner.
ServiceNow® is a trademark or registered trademark of ServiceNow in the United States and other countries