FlexNet Operations is a comprehensive software entitlement management system that empowers application producers to enhance customer satisfaction, provide deep customer insight and efficiently manage the entire license lifecycle of software, entitlements and devices. Available as SaaS or on-premises, FlexNet Operations enables rapid product configuration to support the full software licensing spectrum, from strict enforcement to usage-based trust but verify software license compliance models.
Managing a software business requires you to manage entitlements to know which customers are entitled to which products and features. FlexNet Operations is the market-leading entitlement management solution to automate and manage your critical back-office business processes needed to deliver software-based solutions to your customers.
FlexNet Licensing empowers application producers to combat software piracy and increase revenues by easily enabling new pricing, packaging and software licensing models. It supports the full software licensing spectrum, from strict enforcement to usage-based trust but verify and enables software protection, monetization and compliance of on-premises, SaaS, cloud, virtualized and embedded applications.
Software licensing, embedded in your intelligent device, can unlock electronic configuration of your product functionality that can drive substantial reductions in on-hand inventory—allowing you to free up cash and implement postponement strategies.
FlexNet Connect enables you to automate your business processes by lowering your operational costs and increasing customer satisfaction. FlexNet Connect keeps you connected to your installed base by electronically delivering software updates, patches, firmware, data and messages directly to your end-users' systems without IT involvement. FlexNet Connect also delivers installed base information back to you, helping you understand the number of customers by product, version or machine characteristics (e.g. operating system), collect anonymous usage data—log files and crash reports—to identify, prioritize and correct end-user problems, retrieve remote diagnostics and deep install base intelligence to reduce support costs and increase customer satisfaction.
FlexNet Connect eliminates you having to build out and support your own infrastructure and makes it easy to seamlessly deliver updates to your customers to ensure they stay current and your reduce support costs.