Giving your customers easy, self-service access to your products has become table stakes – yet many application producers utilize homegrown solutions that lack sufficient scalability and ties to entitlements that jeopardize revenues. State-of-the-art electronic software delivery capabilities reduce costs and ensure revenue recognition.
The challenges: eliminate costs and ensure revenue
- How can you eliminate significant fulfillment costs for new products and updates?
- How can you provide your global customers consistently fast, reliable and self-service access to your products?
- Can you ensure that only customers entitled to an upgrade have access to it and then automatically deliver updates?
- How can you ensure that you are reliably delivering the latest security patch to all customers?
- How do you ensure that you are complying with export compliance requirements to avoid getting fined?
The solution: automate entitlement-based software delivery
As the market leader in entitlement management, Flexera Software enables application producers to reduce fulfillment costs, streamline export compliance and protect maintenance revenues. Producers are able to:
- Eliminate physical fulfillment costs–go green and save up to 3-4% of product revenues by switching to electronic software delivery
- Protect maintenance and subscription revenues–ensure only customers current on maintenance or on a subscription plan are able to download software, proactively track maintenance expirations to improve renewals and increase cross/up-sell revenues by reporting on customer download activity by product version
- Improve customer satisfaction–enable 24x7 self-service for customers to download software when they want it while leveraging high performance delivery options for fast download of large files
- Automate update delivery–proactively push updates and bug & security patches to all customers to protect their software and reduce support costs
- Ensure export compliance–automate compliance with complex software export regulations, revenue recognition, and data privacy while leveraging tax savings by delivering software from tax-advantaged locations
Flexera Software electronic software delivery solutions are SAS-70 certified, proven solutions that automate entitlement-based delivery of software to customers, enabling application producers to go green, eliminate costs and accelerate export compliant revenue recognition while helping their customers get software where and when needed.