FlexNet Normalized Inventory for Clients: Features

Hardware and Software Inventory, Identification and Normalization


Discovery & Inventory

FlexNet Normalized Inventory for Clients provides both agent-based and agentless technology to collect inventory of desktop and laptop hardware and software across the IT estate. It supports multiple operating system environments including Microsoft® Windows®, Linux®—including Ubuntu support, UNIX®, and MAC OS X® platforms. Application usage data may also be collected.

Flat File Inventory Import
The enhanced Flat File Inventory Import feature in FlexNet Normalized Inventory for Clients allows manually generated CSV and Excel inventory data files to be easily brought into the system using simple templates.

Application Discovery / Last Used Dates
FlexNet Normalized Inventory for Clients records the first time an application was discovered on a device. This date can be used as an approximate installation date of the application. The ‘last used date’ tracks the date the application was last used on a device. It is based on software usage data. This date can be used to identify potential candidates for license reharvesting.

Stale Inventory Removal
In some circumstances multiple external systems may report inventory data for the same device. This enhancement allows users to set up rules to discard old inventory in favor of a newer one or to merge multiple inventory data sources together.

Import of Inventory and Usage Data from Third-Party Tools

FlexNet Normalized Inventory for Clients provides out-of- the-box integration to many existing IT systems, including configuration management, discovery and inventory tools.

Data can be collected from these 3rd party systems:

Software Identification and Normalization

The Application Recognition Library is used to scrub raw inventory data and provide a normalized list of installed software per device. It contains recognition rules to identify software— including publisher, title, version, and edition—for more than 223,476 software titles from 16,000 publishers. Applications with no evidence are also highlighted in the product. Customers can easily detect them to add their own recognition rules, if available.

ISO 19770-2 provides a standard for software identification tags that contain authoritative identifying information for installed software. The Flexera Software Microsoft Windows agent automatically scans for software tags on each device. In compliance with the standard, the digital signatures in any discovered software ID tags are verified to confirm that tags have not been tampered with. Tags are supported by the Application Recognition Library and used to identify software installations. Reports have been added to expose the inventoried tag data.

Integration with ServiceNow and BMC

FlexNet Normalized Inventory for Clients provides out-of-the-box integration with ServiceNow Asset Management and the ServiceNow Configuration Management Database (CMDB), and the BMC IT Service Management solutions including BMC Discovery (formerly ADDM) and Atrium CMDB, to enhance ITSM processes. FlexNet Normalized Inventory for Clients populates the normalized list of software titles per device (desktop or laptop) into the CMDB.

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