Support Contacts

Looking for Product Support?

Customers can log into product support sites, access knowledge bases and find product documentation on our Customer Community. For product support phone numbers and hours, click here. You can also directly access the following resources:

  • Knowledge Base
    Search the Knowledge Base to find top issues, search through all available documents, and articles.
  • Documentation Center
    Flexera Software product documentation and online help files.
  • Support Cases
    Log into the ticketing system to create and manage your incidents, or learn more about support plans.
  • My Profile
    Manage your support account and support plans, register your products, and review your orders.
  • Community Forums
    Access Flexera Software product forums. Read and post comments to the message boards.
  • Consumers with Installation Issues
    Did you receive an InstallShield error message when attempting to install another manufacturer's software program? InstallShield Consumer Central provides helpful tips & pointers, utilities and explanation of error messages to help you successfully install any InstallShield-based product.