FLEXERA SOFTWARE AND ITS AFFILIATES ("Flexera Software") PROVIDE THIS WEBSITE TO YOU, YOUR EMPLOYEES, AGENTS, AND CONTRACTORS, AND ANY OTHER ENTITY ON WHOSE BEHALF YOU ACCEPT THESE TERMS (COLLECTIVELY "YOU"), SUBJECT TO THESE TERMS. THESE TERMS ARE ENTERED INTO BY AND BETWEEN FLEXERA SOFTWARE AND YOU, AND YOU ACCEPT THEM BY: (a) PLACING AN ORDER THROUGH THIS WEBSITE; (b) USING THE WEBSITE IN ANY OTHER MANNER; AND/OR (c) ACKNOWLEDGING AGREEMENT WITH THESE TERMS. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE THIS WEBSITE.
1.2 This website ("Website") includes without limitation: (a) Online Support and Service Center services, and other on-line services accessible via the Website (collectively the "Services"); (b) information such as technical, contractual, product, program, pricing, marketing, and other valuable information ("Information"); and (c) content such as data, text, software, music, sound, photographs, graphics, video, messages, or other materials ("Content"). Flexera Software controls and operates its Websites from various locations and makes no representation that this Website is appropriate or available for use in all locations. Flexera Software products and services may not be available in Your location, and deliverables may vary among locations. If You are using the Website on behalf of Your employer, You represent and warrant that You are authorized to accept these Terms on Your employer's behalf, and that Your employer agrees to indemnify You and Flexera Software for violations of these Terms. In addition to the Terms and unless otherwise noted, the standard Flexera Software terms and conditions of sale in your jurisdiction govern purchases You make through the Website, unless You have in effect a separate valid written purchase or license agreement with Flexera Software for that product or service, in which case that separate agreement governs, and in cases of conflict, prevails.
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2.1 In consideration of Your use of the Website, You agree to: (a) provide accurate, current, and complete information about You as may be prompted by a registration form on the Website (the "Registration Data"); (b) maintain the security of your password and identification; (c) maintain and promptly update the Registration Data, and any information You provide to Flexera Software, to keep it accurate, current and complete; and (d) accept all risks of unauthorized access to information and Registration Data. You have sole responsibility for adequate protection and backup of data and/or equipment used in connection with the Website.
2.2 You are entirely responsible for all Content that You upload, post or otherwise transmit via the Website. You agree not to upload, post or otherwise transmit via the Website Content that: (a) is inaccurate, harmful, obscene, pornographic, defamatory, racist, violent, offensive, harassing, or otherwise objectionable to Flexera Software or other users of the Website; (b) includes unauthorized disclosure of personal information; (c) violates or infringes anyone's intellectual property rights; or (d) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment. Flexera Software reserves the right to edit or remove Content that violates these Terms or that contains third-party commercial advertisements.
2.3 You agree that You will not use the Website to: (a) transmit spam, bulk or unsolicited communications; (b) pretend to be Flexera Software or someone else, or spoof Flexera Software's or someone else's identity; (c) forge headers or otherwise manipulate identifiers (including URLs) in order to disguise the origin of any Content transmitted through the Services; (d) misrepresent your affiliation with a person or entity; (e) disrupt the normal flow of dialogue or otherwise act in a manner that negatively affects other users' ability to use the Website; (f) engage in activities that would violate any fiduciary relationship, any applicable local, state, national or international law, or any regulations having the force of law, including but not limited to attempting to compromise the security of any networked account or site, operating an illegal lottery or gambling operation, stalking, or making threats of harm; or (g) collect or store personal data about other users unless specifically authorized by such users.
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3.1 You may obtain direct access via the Website to certain confidential information of Flexera Software and its suppliers, including without limitation technical, contractual, product, program, pricing, marketing and other valuable information that should reasonably be understood as confidential ("Confidential Information"). You must hold Confidential Information in strict confidence. Title to Confidential Information remains with Flexera Software and its partners.
3.2 Your obligations regarding Confidential Information expire five (5) years after the date of disclosure. Upon termination of the Terms or Flexera Software's written request, You must cease use of Confidential Information and return or destroy it.
3.3 The Terms impose no obligation upon You with respect to Confidential Information that You can establish by legally sufficient evidence: (a) You possessed prior to Your receipt from Flexera Software, without an obligation to maintain its confidentiality; (b) is or becomes generally known to the public through no act or omission by You, or otherwise without violation of the Terms; (c) You obtained from a third party who had the right to disclose it, without an obligation to keep such information confidential; (d) You independently developed without the use of Confidential Information and without the participation of individuals who have had access to it, or (e) in response to a valid order by a court or other governmental body, as otherwise required by law, or as necessary to establish the rights of either party under these Terms and as disclosed after prior notice to Flexera Software adequate to afford Flexera Software the opportunity to object to the disclosure.
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4.1 Flexera Software does not claim ownership of the Content You place on the Website and shall have no obligation of any kind with respect to such Content. Unless otherwise stated herein, or in Flexera Software's Legal and Privacy Notices, any Content You provide in connection with this Website shall be deemed to be provided on a nonconfidential basis. Flexera Software shall be free to use or disseminate such Content on an unrestricted basis for any purpose, and You grant Flexera Software and all other users of the Website an irrevocable, worldwide, royalty-free, nonexclusive license to use, reproduce, modify, distribute, transmit, display, perform, adapt, resell and publish such Content (including in digital form). You represent and warrant that you have proper authorization for the worldwide transfer and processing among Flexera Software, its affiliates, and third-party providers of any information that You may provide on the Website.
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4.2 Flexera Software and its designees reserve the right to monitor, restrict access to, edit or remove any Content that is available via the Website.
Flexera Software will attempt to deliver all of the email that is addressed to Your email address on Flexera Software's Services. However, the nature of email is such that Flexera Software cannot guarantee delivery of such email.
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You agree to indemnify and hold Flexera Software and its subsidiaries, affiliates, shareholders, officers, directors, agents, licensors, suppliers, alliance members, other partners, employees and representatives harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of Your Content, Your use of or connection to the Website (including any use by You on behalf of Your employer), Your violation of the Terms, or Your violation of any rights of another.
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Flexera Software may provide notice to You via email, regular mail, or posting notices or links to notices on the Website. Flexera Software reserves the right at any time to modify, suspend or terminate the Services (or any part thereof), and/or Your use of or access to them, with or without notice. Flexera Software may also delete, or bar access to or use of, all related Information and files. Flexera Software will not be liable to You or any third-party for any modification, suspension, or termination of the Services, or loss of related information. Flexera Software may amend these Terms at any time by posting the amended terms on this Website.
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Flexera Software may run advertisements and promotions from third parties on the Website. Your correspondence or business dealings with, or participation in promotions of, advertisers other than Flexera Software found on or through the Website, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and such advertiser. Flexera Software is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such non-Flexera Software advertisers on the Website.
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You may find links to other Internet sites or resources on the Website. You acknowledge and agree that Flexera Software is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. Flexera Software will not be responsible or liable, directly or indirectly, for any actual or alleged damage or loss caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
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10.1 Except as expressly authorized by Flexera Software or by Content providers, You agree not to reproduce, modify, rent, lease, loan, sell, distribute, mirror, frame, republish, download, transmit, or create derivative works of the Content of others, in whole or in part, by any means. You must not modify, decompile, or reverse engineer any software Flexera Software discloses to You, and You must not remove or modify any copyright or trademark notice, or other notice of ownership.
10.2 "Flexera Software Trademarks" means all names, marks, brands, logos, designs, trade dress, slogans and other designations Flexera Software uses in connection with its products and services. You agree to comply with the Flexera Software Trademark and Logo Usage Requirements. You may not remove or alter any Flexera Software Trademarks, or co-brand your own products or material with Flexera Software Trademarks, without Flexera Software's prior written consent. You acknowledge Flexera Software's rights in Flexera Software Trademarks and agree that any use of Flexera Software Trademarks by You shall inure to Flexera Software's sole benefit. You agree not to incorporate any Flexera Software Trademarks into Your trademarks, service marks, company names, Internet addresses, domain names, or any other similar designations, for use on or in connection with computer or Internet-related products, services or technologies.
10.3 Flexera Software is committed to respecting others' intellectual property rights, and we ask our users to do the same. If You believe that Your work has been copied in a way that constitutes copyright infringement on our Website, please contact our legal department via email at: email@example.com.
10.4 Unless explicitly stated herein, nothing in these Terms shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication, or otherwise. Permission is granted to display, copy, distribute and download Content owned by Flexera Software on this Website provided that: (a) the copyright notice pertaining to the Content remains, and a permission notice (e.g., "Used with permission") is added to such Content; (b) the use of such Content is solely for personal and non-commercial use; (c) such Content will not be copied or posted on any networked computer or published in any medium, except as explicitly permitted by valid permission or license covering such materials; and (d) no modifications are made to such Content. This permission terminates automatically without notice if You breach any of the terms or conditions in this Section 10.4. Upon termination, You must immediately destroy any downloaded and/or printed Content.
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11.1 YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK UNLESS OTHERWISE EXPLICITLY STATED. THE WEBSITE, INCLUDING THE INFORMATION, SERVICES AND CONTENT (AS DEFINED IN SECTION 1.2) IS PROVIDED ON AN "AS IS" "AS AVAILABLE" AND "WITH ALL FAULTS" BASIS. FLEXERA SOFTWARE DISCLAIMS ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES OF ANY KIND, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. FLEXERA SOFTWARE MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS OR GUARANTEES AS TO THE USEFULNESS QUALITY, SUITABILITY, TRUTH, ACCURACY OR COMPLETENESS OF THE WEBSITE.
11.2 FLEXERA SOFTWARE MAKES NO WARRANTY OR REPRESENTATION THAT: (a) THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (b) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE WILL BE ACCURATE OR RELIABLE; (c) THE QUALITY OF ANY PRODUCTS, SERVICES, CONTENT, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED FROM THE WEBSITE WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS; OR (d) ANY ERRORS IN THE WEBSITE WILL BE CORRECTED.
11.3 YOU ASSUME ALL RISK FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM OBTAINING ANY CONTENT FROM THE WEBSITE, INCLUDING ANY DAMAGES RESULTING FROM COMPUTER VIRUSES.
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12.1 TO THE FULL EXTENT PERMITTED BY LAW, FLEXERA SOFTWARE IS NOT LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS, REVENUE, PROFITS, GOODWILL, USE, DATA, ELECTRONICALLY TRANSMITTED ORDERS, OR OTHER ECONOMIC ADVANTAGE) ARISING OUT OF OR IN CONNECTION WITH THE WEBSITE, EVEN IF FLEXERA SOFTWARE HAS PREVIOUSLY BEEN ADVISED OF, OR REASONABLY COULD HAVE FORESEEN, THE POSSIBILITY OF SUCH DAMAGES, HOWEVER THEY ARISE, WHETHER IN BREACH OF CONTRACT OR IN TORT (INCLUDING NEGLIGENCE), INCLUDING WITHOUT LIMITATION DAMAGES DUE TO: (a) THE USE OF OR THE INABILITY TO USE THE WEBSITE; (b) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED, OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO, THROUGH OR FROM THE WEBSITE; (c) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE WEBSITE, INCLUDING WITHOUT LIMITATION UNAUTHORIZED ACCESS TO OR ALTERATION OF TRANSMISSIONS OR DATA, MALICIOUS OR CRIMINAL BEHAVIOR, OR FALSE OR FRAUDULENT TRANSACTIONS; OR (d) CONTENT OR INFORMATION YOU MAY DOWNLOAD, USE, MODIFY OR DISTRIBUTE.
12.2 TO THE EXTENT THAT ANY JURISDICTION DOES NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, PORTIONS OF THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY.
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14.1 The Terms constitute the entire agreement between You and Flexera Software relating to their subject matter, and cancel and supersede any prior versions of the Terms. No modification to the Terms will be binding, unless in writing and signed by an authorized Flexera Software representative. You must not assign or otherwise transfer the Terms or any right granted hereunder. You also may be subject to additional terms and conditions that may apply when You use Flexera Software or third-party products or services.
14.2 You agree that any material breach of Sections 2, 3, 4, 6, and 10 of the Terms will result in irreparable harm to Flexera Software for which damages would be an inadequate remedy and, therefore, in addition to its rights and remedies otherwise available at law, Flexera Software will be entitled to equitable relief, including both a preliminary and permanent injunction, if such a breach occurs. You waive any requirement for the posting of a bond or other security if Flexera Software seeks such an injunction.
14.3 California law and controlling U.S. federal law govern any action related to the Terms and/or Your use of the Website. Choice of law rules of any jurisdiction and the United Nations Convention on Contracts for the International Sale of Goods will not apply to any dispute under the Terms. You and Flexera Software agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Santa Clara, California, U.S.A.
14.4 Services, Content, and product derived or obtained from this Website may be subject to the U.S. export laws and the export or import laws of other countries. You agree to comply strictly with all such laws and, in particular, shall: (a) obtain any export, reexport, or import authorizations required by U.S. or your local laws; (b) not use Services, Content, or direct product from this Website to design, develop or produce missile, chemical/biological, or nuclear weaponry; and (c) not provide Services, Content, or direct product from this Website to prohibited countries and entities identified in the U.S. export regulations.
14.5 Rights and obligations under the Terms which by their nature should survive will remain in full effect after termination or expiration of the Terms.
14.6 The Website may contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements may include statements regarding market expectations and opportunities, expectations about financials, research and development and strategies, statements concerning Flexera Software's roadmaps, market share growth, and product and service development and introduction, and our continuous evaluation of the competitiveness of our product and service offerings. These forward-looking statements are just predictions and involve risks and uncertainties. Actual results may differ materially from results discussed in the forward-looking statements. Factors that may cause such a difference include risks related to adverse changes in general economic conditions, failure to reduce costs, lack of success in technical advancements, the timely development, production and acceptance of new products and services, and Flexera Software's ability to compete in a rapidly changing marketplace.
14.7 Any express waiver or failure to exercise promptly any right under the Terms will not create a continuing waiver or any expectation of non-enforcement. If any provision of the Terms is held invalid by any law or regulation of any government, or by any court or arbitrator, the parties agree that such provision will be replaced with a new provision that accomplishes the original business purpose, and the other provisions of the Terms will remain in full force and effect.
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Flexera Software LLC, 300 Park Blvd, Suite 500, Itasca, IL 60143, (“Flexera LLC” or “we”) is the data controller within the meaning of Art. 4(7) GDPR with respect to all personal information collected through the Services. Accordingly, Flexera LLC is responsible for, and controls, the processing of your personal information with respect to personal information collected through the Services.
If you retain Services directly from a local Flexera group company or otherwise do business with that Flexera group company and share personal information with that company, that respective company is the data controller in relation to all personal information obtained, processed and used in relation to such personal information.
Information on Data Processing rendered by us on behalf of Customers
The use of information provided to us as a data processor by our customers (each a “Client” and collectively our “Clients”) for the purpose of processing on their behalf shall be limited to the purpose of providing the Service for which the Client has engaged Flexera (data processing on behalf of Customer).
Flexera acknowledges that you have the right to access your personal information. Flexera has no direct relationship with the individuals whose personal data it processes on behalf of its Clients. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct their query to Flexera’s Client (the data controller). If requested to remove data we are processing for our Client, we will respond within a reasonable timeframe. We may transfer personal information to companies that help us provide our Services. Transfers to subsequent third parties are covered by the service agreements with our Clients.
In the context of rendering our Services, we may collect information about you. This information regularly includes the following:
This personal information is collected in many ways and may include:
You are free to choose which information you want to provide to us or whether you want to provide us with any information at all. However, some information, such as your name, address, payment information and information on your requested Services may be necessary for the performance of our contractual obligations. Without providing this information, you will not be able to order certain Services or enter into a contract with us.
The reasons for using your personal information may differ depending on the purpose of the collection. Regularly we use your information for the following purposes and on the following legal grounds:
We often work on the basis of consent or other lawful grounds in relation to sales and marketing campaigns. For example, if you sign up to our email newsletter, or provide us with your email address and allow us to use this email address for email marketing, or when our marketing partners provide us with your email address, we will use your contact information in order to deliver our email marketing campaigns. You may easily withdraw consent by unsubscribing from our email newsletter at any time https://info.flexerasoftware.com/Manage-Preferences. You may also contact us via email, phone or mail at the addresses provided at the end of this document to request that we remove you from our email list.
We do not use your personal information for automated individual decision-making.
As required in accordance with how we use it, we will share your personal information with the following third parties:
The Services may contain links to and from third party websites of our business partners, advertisers, and social media sites and our users may post links to third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. We strongly recommend that you read their privacy policies and terms and conditions of use to understand how they collect, use, and share information. We are not responsible for the privacy practices or the content on the websites of third party sites.
We will store personal information for as long as necessary to fulfil the purposes for which we collect the personal information, and in accordance with our legal obligations and legitimate business interests. Personal information collected in connection with the Websites by Eloqua will be identified for manual removal after eighteen months of no interaction between the data subject and Flexera. Additionally, personal information processed by Flexera as a data processor will be removed in accordance with the instructions of the applicable data controller.
We implement a variety of security measures designed to maintain the safety of your personal information when you use our Services.
As Flexera LLC is located in the USA, any information you provide, will be processed and stored in the USA.
The same is true for Flexera Software GK and Brainware JP as regards Japan, for Flexera Software Pty Limited as regards Australia, for Flexera Software India LLP as regards India and Guangzhou BDNA Software Technology Limited as regards China, for Brainware Solutions AG as regards Switzerland.
If you are in the European Union, the European Economic Area or Switzerland, this may mean that your personal information will be stored in a jurisdiction that offers a level of protection that may, in certain instances, be less protective of your personal information than the jurisdiction you are typically a resident in. For this reason, we have entered into guarantees to ensure appropriate safeguards.
As regards the sharing of personal information between Flexera group companies and with other companies located outside the European Union or European Economic Area and Switzerland, Flexera has entered into data transfer agreements based on the Standard Contractual Clauses issued by the European Commission.
EU-U.S. Privacy Shield
Flexera Software LLC participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. Flexera is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List at https://www.privacyshield.gov/list.
Flexera is responsible for the processing of personal data it receives under the Privacy Shield Framework, including any subsequent transfers to a third party acting as an agent on its behalf. Flexera complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Flexera is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Flexera may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
By using our Services you are agreeing that we can use tracking technologies, including cookies, web beacons, and similar technology (collectively, “tracking technologies”) in accordance with this policy. These tracking technologies collect information about how you use the Services (e.g., the pages you view, the links you click, and other actions you take on the Services), information about your browser and online usage patterns (e.g., IP address, log files, browser type, browser language, referring/exit pages and URLs, pages viewed, whether you opened an email, links clicked, etc.), and information about the device(s) you use to access the Services. We, or our third party partners, may link your various devices so that content you see on one device can result in relevant advertising and content displayed on another device, and so that we may recognize and contact you on the various devices you may use. We collect analytics data, or use third-party analytics tools such as Google Analytics, to help us measure traffic and usage trends for the Services and to understand more about the demographics of our users.
If you only want to limit third party advertising cookies, you can turn such cookies off by visiting the following links (please bear in mind that there are many more companies listed on these sites than those that drop cookies via our website):
From children under the age of 16 residing in the EU, we will not process any personal information on the ground of a consent.
If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of personal information to third parties for their direct marketing purposes during the immediately preceding calendar year. You may make one request each year by emailing us at firstname.lastname@example.org or writing to us at 300 Park Boulevard, Suite 500, Itasca, IL 60143, Attn: General Counsel.
Flexera also complies with the CAN-SPAM Act of 2003 and the Canadian Privacy Act.
We want you to understand your rights and choices regarding how we may use your personal information. Depending on how you use your information, these rights and choices may include the following:
Upon request, Flexera will provide you with information about whether we hold any of your personal information. You may access, correct, or request deletion of your personal information by contacting us at email@example.com. We will respond to your request within a reasonable timeframe.
If you wish to exercise one of these rights, please contact us using the contact details below. For cookies or e-mail marketing, we provide the following easily usable option:
In addition to the foregoing listed rights, as an EU resident, you also have the right to lodge a complaint with your local data protection authority. Further information about how to contact your local data protection authority is available at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
Flexera Software LLC, 300 Park Boulevard, Suite 500, Itasca, IL 60143, USA
You may also contact all Flexera’s non- EU group entities’ EU representative Flexera Software Limited, at DataProtectionTeam@flexera.com or Malvern House, 14-18 Bell Street, Maidenhead, Berkshire SL6 1BR. Flexera Software Ltd.
While the main contact information above is favored and would be happy to respond to all queries for all entities within the Flexera family, below are addresses for all additional Flexera entities:
For all enquiries regarding Flexera’s data processing activities you may also want to contact our Data Compliance Team who can be reached at: DataProtectionTeam@flexera.com.
This document was last updated August 8, 2018.
Flexera Software takes security very seriously and we aim to take immediate action to address serious security-related problems that involve our products or services.
Please report any suspected security vulnerability in a Flexera Software product or service to the Flexera Software Security Response Team, firstname.lastname@example.org.
You should contact the Security Response Team if:
You should not contact the Security Response Team if:
In any of these cases, please contact technical support for your product instead.
Only members of the Flexera Software Security Response Team, a restricted and carefully chosen group of Flexera Software employees, will have access to material sent to the email@example.com address. No outside users can subscribe to this list.
Please provide as much information about your system and the issue as possible when contacting the list.
Email sent to firstname.lastname@example.org is read and acknowledged with a non-automated response within three working days.
Any information you share with us about security issues that are not public knowledge is kept confidential within Flexera Software. It is not passed on to any third-party without your permission.
Flexera Software does not provide an advance notification service. Security advisories are available from within our Knowledge Base.
Flexera Software produces software products that are accessible by individuals with visual, auditory, and mobility impairments.
Flexera Software understands that software applications are used by people with visual, auditory, and mobility impairments. Guidelines intended to ensure that software can be accessed by people having such impairments have been developed by Federal and Industry representatives. Flexera Software understands the importance of producing accessible software, and of adopting these guidelines. These guidelines are designed to ensure that our products are accessible by people with visual, auditory, and mobility impairments via user interface design, and assistive technology. Assistive technology includes numerous software and hardware tools, including: screen readers (which translate what's shown on a computer screen), refreshable Braille displays, screen magnification tools, and other tools.
Flexera Software addresses the accessibility of its software through an ongoing review process.
Flexera Software's products have interdependencies with the products of various other vendors. Our goal is to develop and maintain accessible products, but we cannot control the compliance of other software and hardware companies. The responsibility for accessibility lies with all software producers and high-tech manufacturers included in the solution.
The above statement does not constitute or extend the warranties for any of our products, which are exclusively contained in the license agreement under which our products are provided to our customers.